Our Services
Pre-Implementation Planning & Design
- We conduct a comprehensive readiness assessment to identify potential risks and optimization opportunities
- Review your technology selection to ensure AI-readiness and future scalability
- Transform persona insights into detailed technical specifications and configuration requirements
- Develop comprehensive change management strategy and communication plans
- Establish project governance frameworks and success metrics
Implementation Oversight
- Provide independent quality assurance and milestone reviews of your systems integrator's work
- Monitor project progress against timeline, budget, and scope
- Ensure configuration decisions align with established persona requirements and user needs
- Facilitate issue resolution and risk mitigation strategies
- Oversee testing protocols to validate that configurations serve each user persona effectively
- Guide training program development based on persona-specific needs and learning preferences
Post Go-Live Support
- Guide hypercare and stabilization activities
- Analyze user adoption patterns across different persona groups
- Recommend system optimizations based on real-world usage patterns
- Support advanced feature rollout planning tailored to persona readiness levels
- Identify opportunities for AI enhancement and future phase planning